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Salesforce · Global broadcast & imaging equipment group

Consolidating Salesforce for a global equipment group

Multiple drifting Salesforce orgs merged into one governable system, data deduplicated across instances, and risky deployments turned into reliable, repeatable releases.

The challenge

Years of growth-by-acquisition had left the group with multiple Salesforce orgs that had drifted apart, duplicate and inconsistent data across instances, and a risky, manual deployment process. Reporting couldn’t be trusted, brands’ processes clashed, and every release was a gamble.

What we did

  • Consolidated multiple orgs onto one, using record-type segregation so each business unit’s processes run cleanly side by side without interfering.
  • Deduplicated data across instances — built an entity-resolution process to match and merge hundreds of thousands of accounts and contacts into authoritative master records, with the primary org’s values preferred.
  • Re-engineered the release process into source-controlled, PR-gated, test-backed deployments — chunked and validated, so production changes became predictable instead of risky.
  • Lifted test coverage on critical Apex from near-zero to well above the platform’s requirement, fixing latent bugs along the way.

The stack

Salesforce (Sales & Service Cloud), Apex, Flows, Salesforce DX, Git-based CI/CD, custom data-matching tooling.

The result

  • One consolidated, governable Salesforce org instead of several drifting ones.
  • Clean, deduplicated data and reporting the business can trust.
  • Reliable, repeatable production releases — no more white-knuckle deployments.

This is our Salesforce consulting service in practice.

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